How worried you should be about a person whose behavior seems concerning?
If you should report or elevate a particular workplace interaction?
How seriously you should take aggressive language in the workplace?
Complexity of Disruptive Behavior Assessments
Untangling the intent and impact of interpersonal behavior in the workplace can be complex. Without a clear baseline, people can overreact, or worse yet, dismiss interactions that later escalate.
Build a Better Culture uses our Impact of Disruptive Behaviors at Work Continuum™ to calibrate the impact of disruptive and escalating behavior, which left unchecked can breed serious safety concerns and even incidents of workplace violence. While our research indicates that not all disruptive behaviors signal an at-risk culture, we know that escalated incidents, in hindsight, have early warning signs.
Affective Violence in the Workplace
It is important to hone your skills in this area because the vast majority of violence in the workplace is affective violence. Or said another way, it’s emotional and reactive outbursts of violence that often have warning signs and can be prevented.
Aggressive acts of targeted violence are horrific and sad and garner a lot of attention – and rightly so. But in the workplace, it’s reactionary violence that more often erodes a culture of safety and professionalism.
Build Workplace Violence Prevention
Awareness, education, and creating a safe place for people to speak up all work together as key components of a respectful and violence-free workplace. That is, building a civil and respectful workplace culture where people will speak up and speak out when concerns arise, is the foundation of a strong workplace violence prevention program.
Need for Expertise and Training
Then, properly assessing and addressing the reported concern can make all the difference in a good or bad outcome. Be it the HR professionals, security, or the threat management team, the recipients of these reports should be educated and trained on the complexities of such behavior, the impact it has on the workplace, and strategic interventions.
Build a Better Culture can help. Whether you have a strong prevention program and would like a consultative opinion on a difficult case, or if you need help building the nuts and bolts, we bring years of hands-on experience to this work rooted in research-based practices and assessment to consider the circumstances, content, and context of each reported incident.
We help you translate your commitment to safety into a model prevention program. Our services focus on:
Prevention policies and guidelines
Awareness training for leaders, managers, and employees
Safe reporting anchored in the principles of psychological safety
Vetting reported concerns
Intimate partner violence overflowing into the workplace and creating risk
Safe terminations of someone who is considered emotionally unstable